Privacy Statement

Last updated on

January 01, 2023 | 00:00

Data Protection Notice

This Data Protection Notice (“Notice”) sets out the basis which IP-Tribe (Private) Limited (“IPT”, “we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of persons in accordance with the Personal Data Protection Act (“PDPA”).This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or otherwise process personal data for our purposes.

Personal Data
  1. In this Notice:

    “Person” means an individual who (a) has contacted us through any means to find out more about any services we provide, or (b) may enter or has entered into a contract with us for the supply of any services by us, or (c) has submitted a job or internship application with us;and“Person” means an individual who (a) has contacted us through any means to find out more about any services we provide, or (b) may enter or has entered into a contract with us for the supply of any services by us, or (c) has submitted a job or internship application with us;and
  2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, contact information such as your address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information, employment information, education background, and information about your usage of and interaction with our website.
  3. Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
Collection, Use and Disclosure of Personal Data
  1. We may collect personal data from our customers, business partners, contractors, employees and other individuals such as job applicants. We would only collect data that has been provided to us voluntarily by you.
  2. These personal data may be furnished to us in forms filled out by you, face to face meetings, email messages, or telephone conversations. We may also keep a record of any contact you have with us. These data would be collected only for business purposes or for the purpose(s) stated by us when we gather the personal data from you.
  3. The personal data collected may be used for any or all of the following purposes:
    • to provide services to you;
    • as part of our business operations;
    • for job application and recruitment purposes;
    • for follow-up action regarding any complaints, feedback, queries or requests received via our website or any other communication channels; and
    • assisting in law enforcement and investigations conducted by any governmental and/or regulatory authority.
  4. We may disclose your personal data:
    • with your consent, where such disclosure is required for performing obligations in the course of or in connection with our provision of the services requested by you;
    • to comply with any applicable laws, regulations, codes of practice, guidelines or rules (e.g. in an emergency or when we receive a subpoena to disclose your personal data); or
    • with your consent, to third party service providers, agents and other organisations we have engaged to perform any of the functions listed in Paragraph 6 above for us. Any third parties engaged by us will be contractually bound to keep all personal data confidential.
  5. If you choose not to provide us with your personal data for the purposes listed in paragraphs 6 and 7, you may submit a request in writing or via email to our Data Protection Officers at the contact details provided in paragraph 21 below or indicate in the personal data collection form submitted to us (if any). Depending on the complexity of the request and its impact to our relationship with you, we will not collect or, within thirty (30) days of our receipt of your request, cease using and/or disclosing your personal data in accordance with your request.
  6. The purposes listed in Paragraph 6 may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
Withdrawal of Consent
  1. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is withdrawn by you in writing. You may withdraw your consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officers at the contact details provided in paragraph 21 below.
  2. Depending on the complexity of the request and its impact to our relationship with you, we will cease (and instruct any of our data intermediaries and agents to cease) collecting, using, or disclosing the personal data within thirty (30) days of our receipt of your request, unless required or authorised under applicable laws.
Access to and Correction of Personal Data
  1. User updates of information should be handled by going back through the registration process. Inquiries about the accuracy of identifying information or request to have outdated information removes, should be directed to sales.admin@ip-tribe.com.
  2. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request in writing (including both electronic and non-electronic methods), we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
  3. If your request relates to personal data which we are processing on behalf of another organisation, we will instead forward your request to the relevant organisation for their necessary action.
  4. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
Security
  1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to authorised third parties and agents only on a need-to-know basis.
  2. However, no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your personal data and are constantly reviewing and enhancing our information security measures.
Accuracy of Personal Data
  1. We will make every reasonable effort to ensure that personal data collected by us or on our behalf is accurate and complete.
Retention of Personal Data
  1. We may retain your personal data for as long as it is necessary to fulfil the purpose(s) for which it was collected, or as required or permitted by applicable laws.
  2. We usually dispose the resumes of when they are either no longer under consideration or are considered dated by our Human Resource Department.
Cross-border Transfers of Personal Data
  1. Unless for business-related needs, we generally do not transfer your personal data to other jurisdictions. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the applicable personal data protection laws and regulations.
How We Use Cookies
  1. A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
  1. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
  2. You may contact our Data Protection Officers via email at sales.admin@ip-tribe.com or write to us at 315 Alexandra Road #05-02, Singapore 159944 (a) if you have any enquiry, feedback or complaint regarding our personal data protection policies and procedures, (b) if you wish to make any request, or (c) if you believe that information we hold about you is incorrect or out-dated.
Modifications
  1. IPT reserves the right to modify or amend this Statement at any time and without prior notice. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

    Get in touch
    with the team.

    Our Offices

    SINGAPORE

    15 Jln Kilang Barat
    #05-05 Frontech Centre
    Singapore 159357

    +65 6493 2880

    MALAYSIA

    18-3A, Q Sentral, Jalan Stesen
    Sentral 50470 KL Sentral,
    Kuala Lumpur,Malaysia

    +60 32 385 7324

    INDONESIA

    Kuningan City, AXA Tower
    36th Floor Unit 5-6,
    Jakarta Selatan,
    DKI Jakarta 12940, Indonesia

    VIETNAM

    Level 5 Regus Hanoi Ly Thai To
    41A Ly Thai To Street
    Hoan Kiem District Hanoi

    SINGAPORE

    15 Jln Kilang Barat
    #05-05 Frontech Centre
    Singapore 159357

    +65 6493 2880

    MALAYSIA

    18-3A, Q Sentral, Jalan Stesen
    Sentral 50470 KL Sentral,
    Kuala Lumpur,Malaysia

    +60 32 385 7324

    INDONESIA

    Kuningan City, AXA Tower
    36th Floor Unit 5-6,
    Jakarta Selatan,
    DKI Jakarta 12940, Indonesia

    VIETNAM

    Level 5 Regus Hanoi Ly Thai To
    41A Ly Thai To Street
    Hoan Kiem District Hanoi

    Send