Our Solutions
We build
future-proof networks
By aligning the latest technology and business needs, we believe that businesses perform only as well as their IT networks. This is why we provide custom solutions that deliver results the world has yet to see.
OUR EXPERTISE
Our System
Integration Solutions
As a solutions provider, we offer a suite of customised end-to-end solutions to help our customers achieve different business needs and goals.
Core Network
Solutions
Communication
Services
Advanced Network Security
Business, Network and Customer Services Experience Assurance
Edge and Access Solutions
AI-Driven Data Analytics
Internet of Things
Operations and Business Support Systems
Core Network Solutions
We build digital communications services from the ground up. Our core network solutions are the foundations on which we can integrate our applications and components to cater to ever-changing digital communications requirements.
IP Multimedia Subsystem (IMS)
Mobile Packet Core (EPC/5GC)
Mobile Virtual Network Enabler (MVNE)
Multi-access Edge Computing (MEC)
Related Case Study
Communication Services
Driven by our passion for continuous learning in the latest communication technology innovations, our teams of experts are constantly trained for the best communication solutions to tailor to our customer business needs and integrate them at the core or backend systems with seamless integration and customer peace of mind as our key objectives.
Rich Communication Services (RCS) and Rich Business Messaging (RBM)
Mission Critical Push-to-Talk (MCPTT)
Unified Communications (UC) and Collaboration
Converged Value-Added Services
AI ChatBot and Campaign Management Platforms
Advanced Network Security
Data and network security are key to smooth business operations. To help our customers protect their valuable data and systems from cyber attacks, we provide layers of defence at the edge and within networks to prevent unauthorised access.
We ensure that network information is secured with four different solutions:
- We protect our customers’ networks and users from cyber attacks, malware, and harmful content through real-time monitoring of users and traffic, filtering for malicious categories.
- We offer best-in-class Session Border Controllers (SBC) that conceal signalling and communications via Internet and network protocol security systems. These devices can also guard networks against DoS or DDoS attacks through topology hiding.
- We provide DPI solutions to protect networks through the inspection and removal of any non-compliance issues, malware, and other intrusions. With DPI, our customers are also able to block or reroute specific packets that are not detected or blocked by standard packet filtering.
- With automation and machine learning techniques combined with deep link analytics, we can swiftly detect and prevent fraudulent activities and reduce business fraud losses.
Related Case Study
Business, Network and Customer Services Experience Assurance
To help our customers build trust and assurance with their end-customers, we build, deploy and integrate intelligent analytical assurance systems with AI and machine learning algorithms. Our key focus is to equip businesses to understand their need and experiences of their end-customers, as well as real time systems support.
- We automate and manage performance assurance in real time through Core-to-Edge coverage, which provides holistic network performance visibility.
- We provide the necessary statistics and measurements to help businesses evaluate customer satisfaction levels of products and services, such as web browsing, calls, or video streaming.
AI-Driven Data Analytics
Our AI-driven data analytics solutions analyse data to gain insights on how to improve business operations, detect fraud, make predictions and how to gain a competitive advantage. It involves techniques such as data mining, statistical analysis, and predictive modelling to uncover patterns and relationships in the data.
- Tribal Data Omni (TDO) is an advanced, enterprise-grade data management platform. Leveraging a robust technical framework and advanced development expertise, TDO empowers organizations to drive digital transformation with greater efficiency. It supports seamless, secure, and intelligent data utilization, enabling businesses to harness data comprehensively and conveniently while significantly reducing operational costs.
- Tribal Data Toolkit (TDT) is a comprehensive suite of tools designed to empower enterprises in managing, utilizing, and protecting data assets effectively. It can be used for building and managing tags to enhance customer insights and operational efficiency, creating unified data views through ELT workflows, and data governance to ensure data quality, security, and compliance.
- Tribal Data Cloud (TDC) is an advanced big data cloud platform that seamlessly combines analysis, data, and application capabilities, delivering a powerful foundational technology platform for enterprises. It enhances departmental operations, facilitates digital transformation, supports the development of data and application ecosystems, and secures a competitive edge in the data-driven era.
- Tribal AI (TAI), is an enterprise-grade AI platform designed to streamline data-driven innovation and transformation. It provides an end-to-end data analysis workflow, enabling users to perform data cleansing, feature engineering, modeling, evaluation, and deployment with ease. With built-in industry templates and automatic modeling capabilities, TAI empowers business and data analysts to create AI models without extensive technical expertise, unlocking greater business value.
- TransactSphereDB (TSDB) is a robust distributed relational database featuring high horizontal scalability that allows it to support large-volume access without performance degradation. It supports multi-tenant environments with secure data isolation, resource allocation, and unified management, guaranteeing consistent service quality across tenants.
- Tribal QWaveDB is designed to simplify big data management for enterprises. It is a single solution that meets all big data platform requirements. QWaveDB uses advanced storage and algorithms to deliver high performance, thus avoiding the needs for separate systems for tasks like batch processing, real-time data analysis, and full-text search.
- We assess our customers’ data sources and ensure the system can perform essential tasks like de-duplication, aggregation and correlation, and write results to multiple destinations within seconds to process data more efficiently.
- Our enterprise-scale graph database offers real-time analytics for big data, focusing on storage, computation and deep link analytics. It also supports fraud detection, customer 360, IoT, AI and machine learning to read and analyse ever-changing big data.
Internet of Things
Our experience and capabilities make us well-suited to integrate IoT and smart technology into new and existing systems. This allows us to work across B2B, B2B2C, and B2C businesses.
- To facilitate developments in this fourth industrial revolution, our solution enables optimised and centralised Smart Factory management. Through industrial IoT we help our customers collect and analyse data in the cloud using AI algorithms to improve production efficiency and reduce costs through predictive maintenance.
- Our Smart Building IoT solution is designed to help property owners achieve their sustainability goals.
Operations and Business Support Systems
Policy control and charging are essential OSS/BSS functions in modern telecommunications networks. Policy control manages and enforces network usage policies, while charging tracks and bills customers for the use of network services.
Together, they form the foundation of telecom services and help providers manage network resources effectively, while ensuring customers are charged appropriately. By automating these processes, providers can reduce costs, improve efficiency, and deliver high-quality services to their customers.
Policy and Charging Rules Function (PCRF)
Policy Control Enforcement Function (PCEF)
Online Charging Systems (OCS)
Billing Mediation Platforms
Related Case Study
CASE STUDIES
Read on the impact
of our solutions
We are dedicated to helping our clients achieve success by providing them with high-quality services tailored to their specific needs. In our case study, we will share some of the success stories of our clients and how we helped them achieve their goals.
Advancing Telco Unified Communication Services
Empowering Mobile Services with Complex MVNE Platform
Mission Critical Push-to-Talk
Improving Network Security for Residential Broadband Users
Advancing Telco Unified Communication Services
For one telco, Unified Communications (UC) is essential to help its end customers meet their communications needs. To stay competitive, it needed to build a more reliable and advanced platform to support its end customers better.
Key challenges
The telco needed to build the new platform from scratch within nine months for a project that typically requires 18 months.
The solution
Full turn-key platform consisting best-of-breed solutions were proposed and implemented within the stipulated timeline. Virtualization was leveraged to lower the overall cost of the platform and to facilitate phased roll out of solution capabilities such as Collaboration, SIP trunk and Contact Center features after the initial service launch.
Results
With expert solutions partners and good project planning, we ensured cost-efficiency for the customer by integrating all services into one platform instead of two. We also created a comprehensive go-to-market strategy that allowed the customer to regain market share and acquire new end-customers.
Empowering Mobile Services with Complex MVNE Platform
When a telco required a new mobile virtual network enabler (MVNE) platform, it also needed our expertise to provide managed services and to build high-level security to ensure personal data protection for its end customers.
Key challenges
The task at hand was highly complex. The telco wanted a fully integrated, multi-network/-application offering for mobile virtual network operators (MVNOs) comprising a core network, billing system, provisioning system, signalling control point, and proprietary front-end applications. To ensure privacy and security for its customers’ end users, the telco also required personal data protection technology, which necessitated continued testing and implementation of rules and processes within the customer network infrastructure. As an added layer, the integration and security implementation had to be done within a short timeframe for the telco to stay competitive.
The solution
The ask required in-depth expertise across all departments, so we worked closely with all stakeholders — in tandem with our solutions partners — to design, install, integrate, and deploy the integration platform. The solution was built for flexibility so that the MVNOs can react quickly to changing market conditions and adapt their products to meet end-user needs. To meet the customer’s security requirements and maintain industry best practices, we also set up personal data policies in accordance with ISO 27001:2013 (Information Security).
Results
After achieving a fully-stabilised platform, we continued to provide 24/7 managed services to maintain and operate the MVNE platform seamlessly, helping the telco maintain its competitive edge. We also attained ISO 27001:2013 certification ensuring industry best practices to protect customer’s personal data.
Mission Critical Push-to-Talk
As more OTT players entered the market, one leading service provider needed to update its reliable but outdated Push-to-Talk (PTT) platform to stay relevant for its customers.
Key challenges
Customer’s traditional Push-to-Talk platform was outdated and could not offer more advanced features that leverage on widely available mobile data connectivity.
The solution
We worked closely with the customer to propose and deploy a PS-LTE MCPTT (Mission Critical Push-To-Talk) solution that fulfils it’s requirements, including new features conceptualized by the customer.
The solution works natively with PTT handsets chosen by the customer and integrates with the customer’s backend systems to form an end-to-end platform that operates on the customer’s private cloud environment.
Results
With the dedication of our team, the customer was able to roll out innovative services on the new platform within the stipulated timeframe and compete effectively with OTT PTT players.
Improving Network Security for Residential Broadband Users
To address the security needs of residential broadband users, one Internet Service Provider (ISP) needed to improve its network-level security to safeguard home users and their devices from cyber threats and malicious websites.
Key challenges
Ensuring instant detection of malware and other cyber threats to provide real-time online security protection for all users across all devices.
The solution
The all software solution leverages existing infrastructure of the ISP to protect subscribers from a range of network threats and malicious traffic that can compromise equipment and data. It identifies and acts on malicious activity by applying network policies in real time to protect subscribers and networks.
Results
The solution creates an additional layer on top of basic device protection offered by OS/applications. It detects evolving behavior of complex malware through abnormal traffic patterns at the network layer. Thereby safeguarding every devices connected to the home network without needing any configuration on the residential gateway or installing additional application.